You are contracting with Solo Coaching LLC, a Texas limited liability company. I am Scott Solo Wild, and I do the coaching. Where these terms say I or my, that is me acting for the company.
1. Nature of the work
- This is coaching: reflection, questions, and practical suggestions.
- You set what we work on in a session. If I think something else deserves the hour, I say so.
- It is not medical, psychological, legal, or financial advice and is not a substitute for therapy or professional services.
- When something is outside my scope, or someone else would serve you better, I say so.
- You are responsible for your own decisions and actions.
2. Programs and scope
- The exact program you are enrolling in (duration, call cadence, price, any guarantee) is described in the email or page you received and takes priority over these general terms if there is a conflict.
- Sessions may be held by Zoom, phone, or in person.
- Any framework, template, or document I bring stays mine. You may keep using it in your own work or your company, and not sell it, publish it, or pass it on.
3. Fees, payments, and refunds
- All fees are payable in advance, either in full or via the agreed payment plan.
- Payment plans are a convenience; they are not a “pay as you go” subscription and represent the full program fee.
- Except where these terms or a written guarantee for a specific offer say otherwise, all sales are final and fees are non-refundable.
- If a payment fails, you agree to update payment details within 7 days; otherwise, sessions may be paused or the engagement ended.
4. Scheduling, lateness, and cancellations
- Sessions are booked via my calendar link or directly with me.
- If you need to reschedule, please give at least 24 hours’ notice.
- If you arrive 1–10 minutes late, we can use it as something to look at together.
- If you are more than 10 minutes late without communication, or 30 minutes late even with communication, I may leave the call and consider the session canceled. For fee-based sessions, that is without reschedule or refund.
- If I am the one running late, I name it, get on the same page with you about it, and add the time back where I can.
- If I take more than 10 minutes, or miss a session, I reschedule it or extend it at no charge to you.
5. Communication between sessions
- Some programs include messaging / async support.
- You are welcome to message me between sessions. I tend to batch replies once per business day (Mon–Thu).
- If you would rather control how long our texts are kept, we can message over Signal with disappearing messages. For coaching, I aim to match your timer or send shorter; other contexts can use whatever channel and retention fit.
- Topics that need more depth are brought into our next live session.
6. Confidentiality and recordings
- I treat what you share in coaching as confidential.
- If a court orders me to hand over notes or to testify, I comply. Coaching carries no legal privilege in Texas.
- If a child, an elderly person, or an adult with a disability is being abused or neglected, I report it to the Texas Abuse Hotline.
- I may discuss anonymized aspects of our work with my own coach/supervision to improve my practice.
- I record and transcribe sessions with AI tools so I can prepare and keep track of our work. Ask me to pause or stop, for part of a session or all of it, and I do.
- I name you, or your company, as a client only with your written okay.
7. Ending the engagement early
- You may end the engagement at any time.
- Fees already paid are non-refundable and non-transferable. What you have paid holds as credit toward future work with me for 12 months from the day it ends.
- I may also end the engagement. If I do, I refund the part not yet delivered.
- Where a specific program guarantee, or section 8 for couples engagements, says otherwise, that governs.
8. Couples engagements
- You enroll together, and I serve everyone involved. I work with you toward a path that is good for all of you.
- Who pays for the work has no bearing on the work.
- Whatever you tell me alone, I keep between us, under the two limits in section 6.
- Either of you may end the engagement at any time, and it ends for both, with one optional closing session for each, alone.
- After those sessions, taken or declined, the weeks not yet delivered are refunded, pro-rated.
- If you separate during the engagement and both of you still want to keep working with me, we can spend the remaining weeks ending well, at no new fee.
- After a couples engagement, I coach either of you alone only with the other’s okay. Without it, I refer you to another coach.
- Where safety is in question, I refer you to support built for it.
9. Governing law
This agreement is governed by the laws of Texas.
10. Versions
These terms are effective as of August 14, 2026. The version in force for your engagement is the newest one effective on or before the day you paid. Earlier versions are here: